My son Cody was injured in a motor vehicle accident on July 14, 2022. While at work, he was hit by a semi-truck that failed to stop at a stop sign. Cody suffered a dislocated C6-7 with fractures of both vertebrae. Cody received excellent medical care at Foothills Hospital in Calgary and was released from hospital on October 26. While we are very thankful to the medical staff at Foothills for dealing with the acute issue, we rapidly became aware that rehab was an equally or even more important part of Cody’s recovery. That is where Synaptic came in. Through word of mouth recommendation by a family who had gone through a similar situation to ours, we were introduced to Uyen and the Synaptic team. Well before Cody’s discharge, Synaptic was a huge support for my entire family, not just Cody. They answered any questions we had about “what to expect next”, what life was going to look like for Cody and they also developed a plan for rehab after discharge from hospital. To say that having support from Synaptic in the early stages of Cody’s accident was a life saver for me and my family would not be an exaggeration. Such support was and continues to be vital in out family’s journey towards the new normal. As for Cody, the bonds that he formed instantly when he met Uyen and the treatment team were amazing. Cody is a very positive, upbeat person, never once feeling sorry for himself, and going to make the most out of his life. I think the team at Synaptic saw that. The physio team at Synaptic are young, energetic and very personable. They have excellent communication with patients and custom design physio routines for individual patient goals. I would like to think that they treat Cody “special” because he is trying so hard to get better, but I see them making the same effort with every patient on the floor. They welcome visitors to the physio area so we see the evidence first hand. I cannot say enough about the good that Synaptic has already done for Cody, in two short months. Emotionally, he is doing great. And the best days he has are the days he works out at Synaptic. His ever present smile gets bigger as soon as he sees his physio team. That emotional support goes much farther than just Cody, but supports his entire family and community as we all see his improvements almost daily. Physically, Cody and his Synaptic’s physio team are making huge strides. The team did an initial objective assessment when he first started, and they repeat it monthly. While we can all see the huge improvements happening, it is gratifying to put some numbers to the work. Besides the emotional support and physical training that Synaptic is giving Cody, they are also helping him get back into life. They offered assistance with getting his drivers license back, recommendations for exercise equipment and alternative therapies, and even answer questions that Cody and his wife have about family planning. They offer the “full meal deal” for recovery, including access and recommendations to experts outside of Synaptic. In summary, this letter is not only a letter of support for Synaptic, but a letter of sincere thanks from my family. We desperately needed someone to talk to early on in Cody’s journey, and Synaptic was there for us. And they continue to follow through. The work they do to help Cody, helps his family and in turn helps and entire community who are fighting with Cody. And I don’t think our story is alone. Seeing other families/patients at Synaptic and talking to others who have participated in their program, they all have similar stories to tell. Six months ago, our lives were pretty grim. We had no idea what to expect. Synaptic fixed all of that and now Cody and his family and his community know that he will continue to be a leader and valuable member of society. Thank you Synaptic. I shudder to think of where we would be without you. Sincerely Dr Gord Krebs DVM